With rapidly evolving customer touch points and multiple departments supporting each customer transaction, MACROKIOSK Mobile Authentication Services integrates your front office with back office systems to present you a consumer-centric authentication solution via the mobile channel.

BACK OFFICE MODULE

Integrating with your existing identity repositories of customers, Mobile Authentication Service Back Office enables automation and efficiency in the running of your marketing and sales/ membership/ loyalty campaigns. It is a flexible customer identity management system, yielding benefits for you to:

• Instantly deploy and manage different campaigns simultaneously
• Extract real-time information for you to access payment history and easily identify cross-sell/ up-sell opportunities

POINT OF SALE MODULE

Mobile Authentication Service Point of Sale can authenticate data at the primary touch point between your company and your customers. It allows front line personnel such as cashiers/ customer service staff to:

• Monitor different marketing/reward programs effectively
• Assist in product/ service redemptions
• Manage and monitor stock redemption inventory

KIOSK MODULE

Provides a DIY avenue for your customers to self-perform mobile marketing or membership loyalty programme transactions at their convenience, such as to:

• Check membership point balance
• Redeem gifts
• Obtain redemption coupons

With the three modules in place, Mobile Authentication Service represents a holistic approach bringing you enhanced customer interactivity and optimized business processes to achieve an overall optimal performance for your company. For more information, email us today. Our dedicated Business Alliance Consultant is ready to assist you.