- Make searches count
Build trust, drive sales, increase customer satisfaction and foster loyalty through direct assistance with rich features such as suggestive replies, images, videos and even real-time locations on Google Maps.
- Optimise search responses
Double up as digital agents to offer quick assistance by answering frequently asked questions while extending assistive guides instantaneously 24/7.
- Dynamic starter
Engage in dynamic conversations with your audiences and allow them to decide what works for them be it from Google Search, Maps or your owned touchpoints (website, app or social channels) when they are searching for answers anytime, anywhere.
- More to searches than before
Meet your audiences in the moment of need for answers in the preferred channel of their choice with rich features like typing indicators, quick response, visual commerce (on carousels and photo cards) to boost purchasing and loyalty while enhancing the customer service experience.
- Results-driven searches
Google Search generates more than 3 to 5 billion searches everyday. This means turning search results into opportunities and allowing your audiences to reach you anytime, anywhere when they are searching for answers.