Businesses can now offer a multichannel real-time communication through BOLD.Console Live Chat incorporating their preferred communication channels including WhatsApp, Viber, RCS and SMS.
BOLD.Console Live Chat provides efficiency in handling business communication matters while building long-term customer relationships.
- Support omnichannel communication execution.
- Higher conversion and engagement rate.
- Elevate customer experience satisfaction.
- Boost efficiency and lower communication costs.
Businesses can now configure and automate one-to-one user-initiated communication with immediate response through BOLD.Console Configurable Interactive Chat on their preferred communication channels including WhatsApp, Viber, RCS and SMS.
BOLD.Console Configurable Interactive Chat allows sharing of rich media such as images, videos, files, contacts and locations while incorporating analytics
and reporting functions for improved business
- Lower communication costs.
- Intuitive with real-time responses.
- Improve Business-to-Customer experience and satisfaction.