Experience does matter especially in the retail sector and having a forward‑thinking approach provides an upper hand.
The engagement includes both online and offline starting with online registration of interest and real‑time online surveys to digital purchase‑with‑purchase reward vouchers and in-store physical product redemption via digital QR codes.
Additionally, ’s managed services for targeted broadcast, PINPOINT, was deployed to direct customers into the physical store to drive sales and the collected authorised data will then be managed and analysed for future engagement management.
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