bold.

An enterprise solutions platform,
BY BOLD.

BOLD. comprises four components: Communication, Payment,
Relationship and Marketing.

BOLD. empowers improvements for businesses of all sizes and industries with omnichannel communication, multichannel payment, analytical customer relationship and managed marketing to drive customers’ business communication efficiency, payments requirements and customer relationship management towards market demands.

BOLD. is truly global with more than 3000 customers in 37 countries spanning 24 industries, providing an enterprise solutions platform that is reliable, secure, scalable and innovative for all businesses.

BOLD. consistently evolves with new digital technologies, improvements in development architecture and incorporation of new design languages to provide immediate solutions that are relevant, intuitive and functional.

With businesses and communities adopting and embracing the digital economy and lifestyle, BOLD. enterprise solutions platform provides a strong foundation to continuously grow a digitally sound economy and community.

 

POWERS
IT ALL

BOLD. enterprise solutions platform components

COMMUNICATION

Omnichannel communication, comprising operator messaging (SMS, MMS), over-the-top messaging (Viber Business, WhatsApp Business, RCS Business Messaging, Google’s Business Messages), chat (Configurable Interactive Chat, Live Chat), email notifications, push notifications, authentication and more.

PAYMENT

Multichannel payment, covering payment gateway, API and plugins comprising payment methods like credit cards, online banking (FPX), E-Wallets and
Direct Carrier Billings.

RELATIONSHIP

Analytical customer relationship with in-built customer relationship management (rewards, campaigns, surveys, contests, ticketing, Configurable Interactive Chat,
Live Chat) and business intelligent functions.

MARKETING

Managed marketing approach covering online marketing, send-on-behalf, location-based services and targeted broadcast that are supported with omnichannel communication comprising operator messaging (SMS, MMS), over-the-top messaging (Viber Business, WhatsApp Business, RCS Business Messaging, Google’s Business Messages), chat (Configurable Interactive Chat, Live Chat), email notifications and push notifications coupled with social media touchpoints (Facebook, Instagram, Google, YouTube).